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Atelier16

Shipping & Payment

General Delivery Information

We arrange deliveries across Russia, Armenia, and other regions.

Delivery Terms

Within Russia: Handled by SDEK courier service based on their rates.
Within Moscow: Delivered by our couriers or a courier service.
To other regions and countries: Shipping is calculated based on the transport company’s rates. Please confirm delivery options and costs with our managers via phone or email.

Delivery Times

Moscow / Yerevan: 0–5 business days, exact timing can be arranged with a manager.
Russia / Armenia: 5-14, exact timing can be arranged with a manager.

Delivery Rates

Moscow:
Orders up to 50,000 RUB – 500 RUB;
Orders over 50,000 RUB – free.
Russia:
Orders up to 50,000 RUB – 1,500 RUB;
Orders over 50,000 RUB – free.

Payment Methods

Bank card on the website;
Cash to the courier;
Bank card via courier;
Bank transfer for legal entities (+7% to the product price).

Reliability and Inspection

Each order is checked, securely packaged, and insured before shipment. Customers can inspect and assess the product’s appearance and quality before payment.

Contacts

For any questions, feel free to contact our managers.
Email: info@atelier16.com
Phone: +7 (499) 653-99-59
+374 91 568018

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